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Not found

Problem type https://help.orderhi.com/partner-api/problems/not-found
HTTP status 404

Meaning

The requested order or webhook does not exist or belongs to another merchant.

Typical causes

  • The id is misspelled or comes from another environment.
  • The external_order_id was never sent to this merchant.
  • The resource belongs to a different merchant than your API key.

How to fix it

  • Check the id or the external_order_id.
  • Create the order first with POST /v1/orders.
  • Use the API key of the correct merchant.

Example response

The response has the content type application/problem+json.

{
  "type": "https://help.orderhi.com/partner-api/problems/not-found",
  "title": "Not found",
  "status": 404,
  "detail": "Order not found."
}

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