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Forbidden

Problem type https://help.orderhi.com/partner-api/problems/forbidden
HTTP status 403

Meaning

The API key is valid, but the merchant has no active API subscription.

Typical causes

  • The API has not been enabled for the merchant yet (private beta).
  • The merchant's API subscription expired or was ended.

How to fix it

  • Request activation: [email protected].
  • The merchant can check their subscription in the OrderHi portal.

Example response

The response has the content type application/problem+json.

{
  "type": "https://help.orderhi.com/partner-api/problems/forbidden",
  "title": "Forbidden",
  "status": 403,
  "detail": "The merchant has no active API subscription."
}

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